Rhiner Wayne Plumbing LLC
Review Summary
- Mixed experiences: Some customers report excellent service, quick response times, and satisfactory work, including hot water heater replacement, pipe repairs, and unclogging drains.
- Negative experiences: One customer reported a failure to fix a leak, broken faucet, and poor communication, along with being charged for incomplete work.
- Positive attributes: Praised for quick scheduling, careful work, reasonable prices, and excellent customer service.
- Technician: Jason is specifically mentioned as providing good service.
Reviews
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(80 reviews)
Just Joan
March 11, 2025
Called Rhiner's to fix a bath tub pipe leak & a toilet guts repair. The 2 guys looked at our Toto toilet & said 'they've never seen anything like it before', so they said 'can't help there.' They also did NOT fix the bathtub pipe leak, but in the process broke one of the faucets(!) They said it would be 'no charge' to repair the faucet they broke (really, no kidding). They failed to ever call back. The bathtub facet now leaks. We called 3 separate times. Finally, husband drove to offices, where we learn they did not in fact order the replacement faucet, & they demanded $390 for the "work" they did.
Kimberly Sanford
Jason at Rhiner Wayne Plumbing always does a great job for Central Presbyterian Church and the office staff is wonderful at getting us scheduled right away! Definitely recommend.
Dennis Meyer
I've hired them a couple times over the past few years. The work was clean and neat, and the price was reasonable. I will hire again.
Thomas Snyder
We called to report a problem with our hot water heater. They dispatched a technician and we had their service within an hour. A hot water heater replacement had to be made. This all was done within a four hour period! Excellent customer service. We highly recommend them if ever needed!
Pat Brubaker
We had an issue with our kitchen sink, turns out it was a busted pipe! Jason did a fantastic job getting to the pipe and fixing it. It was in a finished basement, and I'm so grateful at how careful he was to keep the carpet in good condition. Awesome guy and Great service!
CD Glenn
Wayne's associate showed up because I needed work right away. He came same day and got everything done in couple hours. Couldn't of ask for anyone better.
Mark Barnhill
I had a toilet that needed repair. Got quick almost immediate service first thing in the morning. Excellent customer service as always.
Joe H.
I have used them twice now! Once for a simple clogged drain, they were able to come out same day and fix the issue. The second time I also thought it was a clogged drain. Turned out my pipe had broken 25 feet in! They got me taken care of within a reasonable time and price came back at what I was quoted. Very happy with their service and I will be using them in the future for any plumbing needs